Granite Outlet, Inc.
10057 Mills Station Rd, Sacramento, California, 95827
Granite Outlet is widely recognized for having the best prices in the area, making it a go-to for budget-conscious renovators. However, the customer service is frequently described as cold, rude, or non-existent. Customers warn that you should come prepared with your own measurements and expectations of a 'no-frills' experience. While the product quality and installation work are often praised, the administrative side and customer support are major sources of frustration.
We analyze 76 public reviews for Granite Outlet, Inc. using our data models and filter out spam to highlight only authentic feedback.
Know exactly what you want before arriving; this is a warehouse outlet, not a design studio.
✓ What Works Well
- Unbeatable pricing
- Large selection of slabs
- Prompt installation
✗ Areas to Improve
- Very poor customer service
- Rude staff interactions
- Hidden fees and communication issues
- Do I need to bring my own measurements?
- Is installation included in the slab price?
- What is the return policy for slabs?
Best bang for the buck, but don't expect a smile.
Staff was rude and unhelpful.
Installation was quick and looks great.
- Category Home Services
- Neighborhood Sacramento
- City Sacramento
- State California
- Postcode 95827
- Country United States
