Granite Peaks Gastroenterology
2961 W Maple Loop Dr, Ste 220, Lehi, Utah, 84043
Patients are deeply frustrated with the administrative side of this practice. While many find the doctors, particularly Dr. Weaver and Rachel Hansen, to be excellent and compassionate, the billing department and call center are frequently described as a nightmare. Lost paperwork, impossible phone lines, and surprise bills are common themes.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own records of every interaction and payment, as the office is prone to losing paperwork.
✓ What Works Well
- Compassionate and thorough doctors
- Effective treatment plans
- Clean and organized clinical space
✗ Areas to Improve
- Billing department is a disaster
- Impossible to reach by phone
- Disorganized scheduling
- Why is it so hard to talk to a human?
- Are the billing errors intentional?
Doctors are great, but the office staff makes me want to leave.
Billing is a total nightmare.
Great care, but the admin side is broken.
- Category Health & Medical
- City Lehi
- State Utah
- Postcode 84043
- Country United States
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