Grappone Ford Service
530 NH-3A, Bow, New Hampshire, 03304
Grappone Ford Service is generally praised for its professional staff, clean waiting areas, and innovative video inspection reports. Many customers appreciate the valet service and the transparency of the repair process. However, there are notable complaints regarding long wait times, scheduling issues, and occasional poor communication, suggesting that while the service quality is high, the volume of customers can sometimes overwhelm the staff.
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They send a video inspection of your car, which is a great way to see exactly what they are talking about.
✓ What Works Well
- Video inspection reports
- Valet service available
- Professional and clean facility
✗ Areas to Improve
- Long wait times
- Scheduling inconsistencies
- Occasional communication gaps
- Do they offer valet service?
- How long for an oil change?
- Are they honest about repairs?
Great communication
Very thorough
Long wait times
- Category Automobile
- Neighborhood Bow
- City Bow
- State New Hampshire
- Postcode 03304
- Country United States
