Automobile · Towing Service

Gratiot Towing

125 N Court Ave, Alma, Michigan, 48801

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Gratiot Towing is a reliable service for many, with numerous stories of drivers going above and beyond to help people in stressful situations. However, there is a significant number of negative reviews regarding pricing, billing transparency, and customer service interactions. It is a service that many rely on, but one that also faces criticism for its business practices.

Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
20
Lowest rating

We analyze 79 public reviews for Gratiot Towing using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 75/100
Transparency 60/100
Pro Tip

Always ask for a clear breakdown of costs before agreeing to a tow.

Towing
Roadside Assistance
Pros & Cons

✓ What Works Well

  • Fast response
  • Helpful drivers
  • Compassionate service

✗ Areas to Improve

  • High pricing
  • Billing transparency issues
  • Occasional rude staff
Frequently Asked Questions
  • How much for a tow?
  • Are you open 24/7?
  • Can you help with a jump start?
User Feedback

Lifesavers

Expensive but fast

Mixed experiences