Automobile · Towing Service
Gratiot Towing
125 N Court Ave, Alma, Michigan, 48801
Google Maps
Updated: 19 May 2026
Authenticity Score: 82/100
About
Gratiot Towing is a reliable service for many, with numerous stories of drivers going above and beyond to help people in stressful situations. However, there is a significant number of negative reviews regarding pricing, billing transparency, and customer service interactions. It is a service that many rely on, but one that also faces criticism for its business practices.
Our Review Process
20
Most Relevant
19
Newest
20
Highest rating
20
Lowest rating
We analyze 79 public reviews for Gratiot Towing using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
75/100
Transparency
60/100
Pro Tip
Always ask for a clear breakdown of costs before agreeing to a tow.
Towing
Roadside Assistance
Pros & Cons
✓ What Works Well
- Fast response
- Helpful drivers
- Compassionate service
✗ Areas to Improve
- High pricing
- Billing transparency issues
- Occasional rude staff
Frequently Asked Questions
- How much for a tow?
- Are you open 24/7?
- Can you help with a jump start?
User Feedback
Lifesavers
Expensive but fast
Mixed experiences
Quick Info
- Category Automobile
- Neighborhood Alma
- City Alma
- State Michigan
- Postcode 48801
- Country United States
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