Gray Family Dentistry
1245 16th St NE, Hickory, North Carolina, 28601
Gray Family Dentistry is widely appreciated for its modern facility and the gentle, personable nature of Dr. Gray and his team. Many patients feel at ease and value the clear communication regarding treatment options. However, there are recurring complaints about administrative issues, specifically regarding insurance changes and appointment cancellations, which have left some long-term patients feeling undervalued.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
They offer a wellness plan for patients without insurance, which is a great bang for the buck.
✓ What Works Well
- Modern and clean facility
- Gentle and painless procedures
- Clear communication from the dentist
✗ Areas to Improve
- Communication issues with front office
- Sudden changes in insurance acceptance
- Rigid cancellation policies
- Do they accept my insurance?
- Is the office accessible for disabled patients?
Dr. Gray is very personable.
The hygienists are the real MVPs.
Great atmosphere, but watch out for scheduling quirks.
- Category Health & Medical
- City Hickory
- State North Carolina
- Postcode 28601
- Country United States
readers daily.