Graystone Eye-Hickory
2424 Century Pl SE, Hickory, North Carolina, 28602
Patients generally appreciate the high level of medical expertise and the thoroughness of the doctors at Graystone Eye. However, the practice is frequently criticized for its slow pace and long wait times, which many find disrespectful of their time. While the clinical care is often described as top-notch, the administrative and scheduling processes are major pain points.
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Allow at least 3-4 hours for your appointment and bring a book; the clinical care is great, but the process is slow.
✓ What Works Well
- Highly skilled surgeons and doctors
- Clean and modern facilities
- Thorough eye exams
✗ Areas to Improve
- Very long wait times
- Confusing billing practices
- Inconsistent staff friendliness
- Why does a routine exam take so long?
- How do I get my records transferred?
Dr. Day is fantastic and very thorough.
The wait times are a total nightmare.
Billing is a headache to deal with.
- Category Health & Medical
- City Hickory
- State North Carolina
- Postcode 28602
- Country United States
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