Automobile · Oil Change & Maintenance

Grease Monkey

2110 U.S. Rte 1, St. Augustine, Florida, 32086

Google Maps Updated: 18 May 2026
Authenticity Score: 78/100
About

Customers are split between praising the friendly, honest staff and complaining about major mechanical errors. Many appreciate the quick, no-pressure oil changes and the extra care provided by specific employees. However, recurring reports of oil leaks, stripped drain plugs, and overcharging suggest inconsistent quality control. Communication is a major pain point when things go wrong, with several users feeling ignored after reporting damage. Overall, it is a hit-or-miss spot that relies heavily on which technician is working that day.

Our Review Process
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We analyze 78 public reviews for Grease Monkey using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 65/100
Transparency 55/100
Pro Tip

Always verify your oil level and check for leaks before leaving the parking lot.

Oil Change
Fluid Top-off
Pros & Cons

✓ What Works Well

  • Fast and efficient service
  • Friendly and helpful staff
  • No-pressure recommendations

✗ Areas to Improve

  • Reports of oil leaks and mechanical damage
  • Inconsistent pricing and billing issues
  • Poor communication regarding complaints
Frequently Asked Questions
  • Why was I charged more than the quoted price?
  • Do you offer discounts for health care workers?
  • Why is my car leaking oil after an oil change?
User Feedback

Staff is often praised for being accommodating and quick.

Several customers reported serious mechanical failures post-service.

Pricing transparency is a significant concern for many.