Great City Medical
51 St Nicholas Ave, Commercial Unit, New York, New York, 10026
Patients appreciate the convenience of a one-stop shop for GYN needs, but the clinic suffers from significant operational flaws. While many find the doctors kind, there is a recurring theme of long wait times and poor communication regarding billing. It is a mixed bag where the clinical experience is often marred by administrative friction.
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✓ What Works Well
- Convenient one-stop shop for GYN services
- Friendly and welcoming front desk staff
- Flexible appointment hours
✗ Areas to Improve
- Long wait times for scheduled appointments
- Lack of billing transparency and hidden fees
- Difficulty reaching the office via phone
- Why am I being charged for a follow-up that was promised to be free?
- How do I get my test results without another appointment?
The doctors are great, but the wait times are a dealbreaker.
Billing is a nightmare; get everything in writing.
Good clinical care, but the admin side needs a serious overhaul.
- Category Health & Medical
- City New York
- State New York
- Postcode 10026
- Country United States
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