Personal Care · Hair Salon

Great Clips

172 Highlands Square Dr, Hendersonville, North Carolina, 28792

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Great Clips in Hendersonville has a very mixed reputation. While some clients have had great experiences with stylists like Annette, Alicia, and Jesse, there are frequent and serious complaints about inconsistent haircut quality, rude staff, and poor customer service. Many reviews mention feeling rushed or unheard, and some even report having to go elsewhere to fix botched haircuts. It is a budget-friendly option, but the quality is highly variable.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Great Clips using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

Use the app to check in online, but try to book with a stylist who has consistently good reviews.

Pros & Cons

✓ What Works Well

  • Affordable pricing
  • Convenient online check-in
  • Some stylists are very skilled

✗ Areas to Improve

  • Inconsistent haircut quality
  • Occasional rude or unprofessional staff
  • Rushed service
Frequently Asked Questions
  • Is online check-in accurate?
  • Can I request a specific stylist?
  • Do they do kids' cuts?
User Feedback

Annette is wonderful, I've been going to her for years.

The service was rushed and my hair was butchered.

Hit or miss depending on the stylist.