3820 Octavus Via, Springfield, Illinois, 62703
This Great Clips location is a popular, budget-friendly choice for basic haircuts. Many clients have found favorite stylists like Rico, Melanie, and Autumn who provide excellent, consistent service. However, there are significant complaints about long wait times, inconsistent quality, and rude staff members. It is a convenient option, but customers recommend checking in online and being selective about which stylist you book with.
We analyze 74 public reviews for Great Clips using our data models and filter out spam to highlight only authentic feedback.
Use the online check-in app, but arrive early to ensure your spot is held.
✓ What Works Well
✗ Areas to Improve
Rico is great.
Good for a quick, cheap cut.
Wait times can be long.