Personal Care · Hair Salon

Great Clips

1189 Wilmington Pike, West Chester, Pennsylvania, 19382

Google Maps Updated: 18 May 2026
Authenticity Score: 80/100
About

Great Clips in Westtown is frequently praised for its friendly, professional staff and efficient service. Stylists like Barb and Nicolas are highly recommended for their skill and attention to detail. The online check-in app is a major plus for customers looking to save time. While there are a few negative reviews regarding service quality and communication, most clients find it a reliable and affordable option for their hair needs.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
13
Lowest rating

We analyze 66 public reviews for Great Clips using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 80/100
Staff Behavior 82/100
Pro Tip

Use the app to check wait times before you leave, and ask for Barb or Nicolas for a consistently great cut.

Haircuts
Styling
Pros & Cons

✓ What Works Well

  • Efficient online check-in system
  • Friendly and welcoming atmosphere
  • Skilled stylists who listen to requests

✗ Areas to Improve

  • Occasional issues with service consistency
  • Some complaints about blow-dry quality
  • Wait times can be unpredictable despite check-in
Frequently Asked Questions
  • How does the online check-in work?
  • Do you offer senior discounts?
  • Can I get a blow-dry with my cut?
User Feedback

Barb is a gem and very caring.

Great value for the price.

The app is a lifesaver for busy schedules.