25 NJ-31, Pennington, New Jersey, 08534
Customers are split on their experience at this spot. Many praise the online scheduling and specific stylists like Chrystal and Kristin for their skill and kindness. However, a significant number of reviews highlight rude behavior, lack of empathy, and inconsistent haircut quality. Some users felt dismissed or insulted by staff, leading to a hit-or-miss reputation. Overall, it seems like a convenient place if you get the right stylist, but the service can be spotty.
We analyze 70 public reviews for Great Clips using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
✗ Areas to Improve
Scheduling app is spot on
Hit-or-miss depending on the stylist
Some staff need training in empathy