Personal Care · Hair Salon

Great Clips

620 Jefferson Rd, Rochester, New York, 14623

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

This location is a mixed bag, heavily dependent on which stylist you get. Many regulars appreciate the convenience of the app and the quick, affordable cuts. However, there are frequent complaints about inconsistent quality, long wait times despite check-ins, and some rude staff interactions. It is seen as a budget-friendly option, but customers suggest being careful about who handles your hair.

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We analyze 75 public reviews for Great Clips using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

Use the app to check in, but be prepared to wait; try to request a specific stylist if you find one you like.

Walk-in Friendly
Budget Pricing
Pros & Cons

✓ What Works Well

  • Convenient online check-in app
  • Affordable pricing
  • Quick service for basic cuts

✗ Areas to Improve

  • Inconsistent haircut quality
  • Long wait times even with check-ins
  • Some staff members can be rude
Frequently Asked Questions
  • Does the online check-in guarantee a time?
  • Are they good with children's haircuts?
  • Do they accept coupons?
User Feedback

Great for a quick, cheap trim.

The app is a lifesaver for wait times.

Quality really depends on the stylist.