Great Clips
Personal Care · Hair Salon

Great Clips

1223 Port Washington Rd, Grafton, Wisconsin, 53024

Google Maps Updated: 18 May 2026
Authenticity Score: 70/100
About

Great Clips in Grafton is a hit-or-miss experience for many. While some clients have found their go-to stylists like Donna and Pam, others have reported significant issues with customer service, rude staff, and inconsistent haircut quality. The online check-in system is a major point of contention, often leading to frustration when wait times don't match reality. It is a budget-friendly option, but quality can vary greatly depending on the stylist.

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We analyze 74 public reviews for Great Clips using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 75/100
Staff Behavior 60/100
Pro Tip

If you find a stylist you like, stick with them and try to book your appointments specifically with them to ensure consistency.

Online check-in available
Senior discounts offered
Pros & Cons

✓ What Works Well

  • Budget-friendly pricing
  • Some highly skilled and friendly stylists
  • Convenient online check-in system

✗ Areas to Improve

  • Inconsistent haircut quality
  • Reports of rude and unprofessional staff
  • Flawed online check-in system
Frequently Asked Questions
  • Is the online check-in accurate?
  • Do they offer senior discounts?
  • Are they good with children's haircuts?
User Feedback

Donna is the best stylist there.

The online wait time is just an estimate.

Hit or miss depending on who you get.