9382 WI-16, Onalaska, Wisconsin, 54650
Customers generally appreciate the convenience of the app-based check-in system and the friendly, consistent service from specific stylists. However, there is a clear divide in experiences, with several reports of rushed, uneven, or poor-quality haircuts. While some find it a great spot for a quick trim, others feel the quality is inconsistent and the staff can be dismissive or unprofessional when issues arise.
We analyze 74 public reviews for Great Clips using our data models and filter out spam to highlight only authentic feedback.
Use the app to check in, but try to book with a specific stylist who has good reviews to avoid the 'luck of the draw' experience.
✓ What Works Well
✗ Areas to Improve
The app is a total game changer for busy schedules.
Some stylists seem to rush and miss details.
Consistency is hit or miss depending on who you get.