3271 GA-5, Douglasville, Georgia, 30135
This location has a very polarized reputation. While some patients appreciate the care from specific dentists like Dr. Smith, many others complain about aggressive upselling, billing issues, and long wait times. The administrative side of the practice is a frequent source of frustration for patients.
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Always ask for an itemized treatment plan and verify what is covered by insurance before agreeing to any work.
✓ What Works Well
✗ Areas to Improve
The billing department is difficult to deal with.
Some staff members are perceived as rude or pushy.
Clinical care quality varies significantly by provider.