3844 Hard Rd, Dublin, Ohio, 43016
The feedback for this location is quite polarized. Many patients appreciate the individual dentists and hygienists who are described as professional and efficient. However, there is a recurring theme of poor administrative management, including difficulty reaching the office by phone, frequent appointment cancellations, and confusing billing practices. It seems like a corporate-run environment where the quality of care depends heavily on the specific staff member you see.
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If you have a complex dental issue, try to get a direct referral or speak with the dentist directly, as the front desk staff is often overwhelmed.
✓ What Works Well
✗ Areas to Improve
The staff is nice, but the corporate management is a mess.
I had my appointment cancelled multiple times.
Good work if you can actually get in the chair.