Great Expressions Dental Centers - Heath
3704 Heath Rd, Jacksonville, Florida, 32277
This office faces significant criticism regarding administrative efficiency, billing transparency, and customer service. Many patients report long wait times, rude front-desk staff, and aggressive upselling of services. While some patients have had positive experiences with specific dentists or hygienists, the overall reputation is marred by poor management and a perceived focus on profit over patient care.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this office, be prepared to advocate for yourself regarding treatment plans and billing.
✓ What Works Well
- Some friendly individual staff members
- Painless procedures (for some)
- Convenient location
✗ Areas to Improve
- Long wait times
- Rude and unprofessional front desk
- Aggressive upselling and billing issues
- Why are there so many hidden fees?
- Is the office clean and sanitary?
Billing is a nightmare and they are very pushy.
The front desk is rude and disorganized.
Clinical care is okay, but the management is terrible.
- Category Health & Medical
- City Jacksonville
- State Florida
- Postcode 32277
- Country United States
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