Great Expressions Dental Centers - Naples
5022 Airport-Pulling Rd N, Unit 22, Naples, Florida, 34105
Great Expressions in Naples is a well-established practice with a loyal following, particularly for Dr. Fidler. Patients appreciate the thoroughness and professionalism of the clinical staff. However, the practice suffers from significant administrative and billing issues, with many patients reporting frustration over overbilling and poor communication from the billing department. It is a solid choice for clinical care if you can navigate the administrative hurdles.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own detailed records of all payments and insurance EOBs; the billing department is known to be disorganized.
✓ What Works Well
- Highly skilled and compassionate dentists
- Thorough and gentle hygienists
- Good for long-term dental planning
✗ Areas to Improve
- Disorganized billing department
- Frequent appointment rescheduling
- Poor communication regarding insurance
- Why was I overbilled?
- Can I get a detailed receipt?
- Why was my appointment rescheduled?
Dr. Fidler is a gem, but the billing is a disaster.
Great clinical care, but watch out for administrative errors.
They need to improve their front office communication.
- Category Health & Medical
- City Naples
- State Florida
- Postcode 34105
- Country United States
readers daily.