Great Expressions Dental Centers - Novi
39555 W 10 Mile Rd, Suite 306, Novi, Michigan, 48375
Great Expressions in Novi is a highly polarized practice. Many patients report excellent, efficient care from Dr. Simoski and his team, often highlighting his ability to fit in emergency appointments. However, there is a significant volume of negative feedback regarding billing, insurance communication, and rude front-office staff. The experience seems to vary wildly depending on the specific staff members involved.
We analyze 71 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The clinical team is strong, but be prepared to manage your own insurance and billing details carefully.
✓ What Works Well
- Efficient and thorough dental care
- Ability to accommodate emergency appointments
- Friendly and knowledgeable clinical staff
✗ Areas to Improve
- Rude and unprofessional front-office staff
- Billing and insurance disputes
- Inconsistent communication
- How do they handle emergency appointments?
- Is the billing process transparent?
Dr. Simoski is great, but the front office is a headache.
They fit me in for an emergency, which I really appreciated.
Great clinical work, but the billing department needs a total overhaul.
- Category Health & Medical
- City Novi
- State Michigan
- Postcode 48375
- Country United States
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