7819 Broadview Rd, Suite 1, Seven Hills, Ohio, 44131
Great Expressions in Seven Hills has a very mixed reputation. While many patients appreciate the clinical care and friendly staff, there are recurring, serious complaints regarding billing errors, insurance communication, and appointment cancellations. It appears to be a practice where the clinical staff is strong, but the administrative side is struggling significantly.
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Keep detailed records of all billing and insurance communications; do not rely solely on their internal systems.
✓ What Works Well
✗ Areas to Improve
Great clinical care, but the billing is a nightmare.
Staff is nice, but they never answer the phone.
I'm finding a new dentist due to billing issues.