Great Expressions Dental Centers - Severance
3636 Mayfield Rd, Cleveland, Ohio, 44118
Patients are split down the middle here. Many praise the staff for being gentle and efficient, especially with dental anxiety. However, a significant number of reviews flag aggressive upselling and confusing billing practices. Some feel like the office prioritizes insurance payouts over actual patient care. It is a mixed bag of great clinical experiences and frustrating administrative hurdles.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for a firm, itemized price list before signing any treatment plans to avoid surprise fees.
✓ What Works Well
- Gentle and caring dental team
- Efficient check-in and service
- Helpful with dental anxiety
✗ Areas to Improve
- Aggressive upselling of procedures
- Confusing and high billing costs
- Long wait times for appointments
- Why are the treatment costs so high?
- Is this office just trying to pad insurance claims?
Staff is often praised for being kind and professional.
Billing transparency is a major pain point for many.
Clinical care is generally seen as competent when it happens.
- Category Health & Medical
- City Cleveland
- State Ohio
- Postcode 44118
- Country United States
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