Great Expressions Dental Centers - South DeKalb
2853 Candler Rd, #101, Decatur, Georgia, 30034
This practice is highly polarizing. Many long-term patients love the clinical team, especially Dr. Campbell and the hygienists, for their thoroughness and kindness. However, there are frequent complaints about billing transparency, aggressive upselling of services, and poor front-office communication. It is a practice where the clinical work is often praised, but the administrative side is a major pain point.
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Always ask for a detailed breakdown of costs and insurance coverage before agreeing to any treatment plan.
✓ What Works Well
- Thorough and gentle hygienists
- Dr. Campbell is highly regarded
- Clean and well-maintained facility
✗ Areas to Improve
- Billing transparency issues
- Aggressive upselling of services
- Inconsistent front-office communication
- Why was I charged for services not covered?
- Is this procedure actually necessary?
- How do I get my records transferred?
Great clinical staff, poor management
Billing feels like a money grab
Dr. Campbell is a gem
- Category Health & Medical
- City Decatur
- State Georgia
- Postcode 30034
- Country United States
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