Great Expressions Dental Centers - Southgate
15312 Trenton Rd, Southgate, Michigan, 48195
This office has a strong clinical team led by Dr. Fadel, who receives high praise for her expertise and kindness. However, the administrative experience is often described as frustrating, with issues regarding appointment confirmations, billing transparency, and occasional rudeness from the front desk.
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If you have a billing question, ask to speak with the office manager directly rather than the front desk.
✓ What Works Well
- Dr. Fadel is highly skilled
- Gentle hygienists
- Welcoming atmosphere
✗ Areas to Improve
- Poor billing transparency
- Over-communication on confirmations
- Inconsistent front desk service
- Why am I getting so many confirmation calls?
- Is the billing accurate?
Dr. Fadel is the only reason I stay.
The admin side is a headache.
Great clinical care, but watch your bill.
- Category Health & Medical
- City Southgate
- State Michigan
- Postcode 48195
- Country United States
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