Great Falls Subaru
800 Central Ave, Great Falls, Montana, 59401
Great Falls Subaru is a dealership that receives mixed reviews. Many customers praise the sales team for being friendly and helpful, and the service department for its professionalism and quality work. However, there are significant reports of poor communication, billing disputes, and issues with repair quality, particularly with older vehicles. It is a shop where experiences vary, making it a risky choice for complex repairs despite the occasional positive review.
We analyze 76 public reviews for Great Falls Subaru using our data models and filter out spam to highlight only authentic feedback.
If you choose to go here, get a written quote and verify all work performed before leaving the lot.
✓ What Works Well
- Friendly and helpful sales team
- Professional service department
- Good for routine maintenance
✗ Areas to Improve
- Frequent reports of poor communication
- Billing and pricing transparency issues
- Inconsistent repair quality
- Why is my bill higher than the quote?
- Can you guarantee your repair work?
- Why did my car come back with new issues?
They tried to upsell me on unnecessary services.
Tony is amazing, but the shop is hit-or-miss.
I wouldn't trust them with anything beyond an oil change.
- Category Automobile
- Neighborhood Downtown
- City Great Falls
- State Montana
- Postcode 59401
- Country United States
