Great Grins Dentistry
1305 Lancaster Rd, Richmond, Kentucky, 40475
Great Grins Dentistry is highly regarded for Dr. Vanstone's compassionate and gentle care, with many patients noting that she has helped them overcome dental phobias. The staff is generally seen as friendly and helpful. However, there are some significant concerns regarding administrative follow-through, particularly with insurance claims and denture fitting, which have caused frustration for some patients. Despite these issues, many remain loyal to the practice.
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Follow up directly with your insurance company to ensure claims are submitted correctly.
✓ What Works Well
- Compassionate and gentle care
- Friendly and helpful staff
- Great for anxious patients
✗ Areas to Improve
- Administrative follow-through issues
- Denture fitting and quality concerns
- Communication gaps
- Do they handle complex dental work?
- Is the office kid-friendly?
Dr. Vanstone is a gem.
Billing and insurance can be a headache.
They really care about their patients.
- Category Health & Medical
- City Richmond
- State Kentucky
- Postcode 40475
- Country United States
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