Great Lakes ENT Specialists
101 Oxbow Dr, Alpena, Michigan, 49707
Great Lakes ENT Specialists in Alpena has a very mixed reputation. Many patients appreciate the thorough care and friendly staff, while others have had negative experiences with rude receptionists, billing issues, and poor communication. It seems to be a place where the clinical care is generally good, but the administrative experience can be frustrating.
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✓ What Works Well
- Thorough and knowledgeable doctors
- Friendly and professional staff
- Clean and modern facility
✗ Areas to Improve
- Rude front desk staff
- Billing and insurance issues
- Poor communication
- Do I need a referral?
- How long is the wait for an appointment?
Great care, but the staff is a headache.
Professional and thorough.
Billing can be a bit confusing.
- Category Health & Medical
- City Alpena
- State Michigan
- Postcode 49707
- Country United States
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