Great Lakes ENT Specialists
1114 Charlevoix Ave, Petoskey, Michigan, 49770
This clinic has a very high rating, but there are some very vocal critics regarding billing, staff rudeness, and communication. Many patients love the doctors, but the administrative side seems to be a major source of frustration.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The doctors are skilled, but be prepared for a difficult administrative experience.
✓ What Works Well
- Knowledgeable doctors
- Effective treatments
- Friendly staff
✗ Areas to Improve
- Billing issues
- Rude staff
- Communication gaps
- Why is it so hard to reach the office?
- Are they accepting new patients?
Doctors are great, admin is a mess
Billing department is predatory
Great care if you can get in
- Category Health & Medical
- City Petoskey
- State Michigan
- Postcode 49770
- Country United States
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