Great Lakes Foot and Ankle Institute
4190 24th Ave, Suite 102, Fort Gratiot Township, Michigan, 48059
This podiatry practice is generally well-regarded for its professional and knowledgeable doctors. Many patients report successful surgeries and effective treatment plans. However, there are notable complaints regarding administrative issues, such as billing errors, difficulty getting phone calls returned, and some reports of dismissive or rude staff. It seems to be a practice where the clinical care is strong, but the front-office experience can be inconsistent.
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✓ What Works Well
- Knowledgeable and skilled doctors
- Successful surgical outcomes
- Clean and pleasant facility
✗ Areas to Improve
- Billing and administrative issues
- Poor phone communication
- Occasional rude staff
- Why am I getting a bill months later?
- Is the doctor accepting new patients?
Great doctors, but the office is disorganized
Very professional and effective care
Billing department needs improvement
- Category Health & Medical
- City Fort Gratiot Township
- State Michigan
- Postcode 48059
- Country United States
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