4045 W Royal Dr, Traverse City, Michigan, 49684
This clinic is highly regarded for its skilled surgeons and professional medical care. Many patients report excellent outcomes from surgeries and appreciate the thoroughness of the doctors. However, there are significant complaints about administrative issues, including billing errors, poor communication, and long wait times. It is a place where the medical care is often top-notch, but the administrative experience can be very frustrating.
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Keep detailed records of all your billing and insurance communications; the office can be difficult to navigate.
✓ What Works Well
✗ Areas to Improve
The surgeon is amazing, but the office is a mess.
I feel well-cared for medically, but the admin is frustrating.
Great care, but the billing is a nightmare.