708 E Bethalto Dr, Bethalto, Illinois, 62010
Great Rivers Dental has a mixed reputation. Many patients love the modern facility and the gentle care provided by Dr. Wilson. However, there are significant concerns regarding billing transparency, insurance processing, and recent management changes that have left some long-term patients feeling frustrated.
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Always verify your insurance coverage and get a written estimate before starting any major dental work here.
✓ What Works Well
✗ Areas to Improve
Great clinical care, but the billing department is a nightmare.
The office is beautiful, but management seems disorganized.
Dr. Wilson is wonderful, but the front desk needs improvement.