Greater Alliance Federal Credit Union
Financial Services · Credit Union

Greater Alliance Federal Credit Union

66 Hamilton St, Paterson, New Jersey, 07505

Google Maps Updated: 14 May 2026
Authenticity Score: 85/100
About

This credit union is highly praised for its exceptional customer service and friendly staff. Members feel like family and appreciate the personalized attention they receive. While there are some complaints about wait times and ATM access, the overall sentiment is very positive, with many members recommending the branch for its professionalism and helpfulness.

Our Review Process
20
Most Relevant
0
Newest
20
Highest
18
Lowest

We analyze 58 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 85/100
Staff Helpfulness 95/100
Pro Tip

The staff is incredibly helpful—don't hesitate to ask for assistance with any banking needs.

Member focused
Friendly atmosphere
Pros & Cons

✓ What Works Well

  • Exceptional customer service
  • Friendly and professional staff
  • Personalized attention

✗ Areas to Improve

  • Occasional long wait times
  • Limited ATM access
  • Some communication issues
Frequently Asked Questions
  • Is the staff helpful?
  • How is the service?
User Feedback

Staff makes you feel like family.

Excellent service and professionalism.

Highly recommend this credit union.

Location Details
Street: 66 Hamilton St
City: Paterson
State: New Jersey
Postcode: 07505
Country: United States
Location
66 Hamilton St, Paterson, NJ 07505
Quick Info
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