Health & Medical · Family Clinic
Greater Family Health
345 W Northwest Hwy, Palatine, Illinois, 60067
Google Maps
Updated: 19 May 2026
Authenticity Score: 65/100
About
This clinic is very polarizing. While many patients love their specific providers, especially Heather and Lindsay, there are frequent complaints about the front desk staff, long wait times, and billing issues. It seems like a place where the clinical care is good, but the administrative side is a major source of frustration.
Our Review Process
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7
Newest
20
Highest rating
20
Lowest rating
We analyze 67 public reviews for Greater Family Health using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
70/100
Admin Efficiency
40/100
Pro Tip
If you have a specific provider you like, try to schedule your appointments with them well in advance.
Family Medicine
Pediatrics
Pros & Cons
✓ What Works Well
- Attentive doctors
- Friendly clinical staff
- Good care
✗ Areas to Improve
- Rude front desk
- Long wait times
- Billing issues
Frequently Asked Questions
- Do they take walk-ins?
- Is the wait long?
- Do they take insurance?
User Feedback
Great doctors, bad front desk
Wait times are too long
Billing is confusing
Quick Info
- Category Health & Medical
- City Palatine
- State Illinois
- Postcode 60067
- Country United States
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