801 Lincoln Way, Ames, Iowa, 50010
This credit union is a mixed bag. Many members appreciate the friendly staff and good rates, especially for loans and CDs. However, there are significant complaints about communication, fees, and the overall banking experience. Some members feel the credit union has become too much like a big bank, losing its personal touch. It's a solid choice for some, but others have had frustrating experiences.
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Ask for specific staff members who are known for their great service.
✓ What Works Well
✗ Areas to Improve
Staff is hit or miss
Great for loans
Banking is hit or miss