3101 W Ridge Rd, BLDG C, Greece, New York, 14626
The clinic is praised for its modern facility and skilled dental work, particularly implants. However, many patients express frustration with recent changes in insurance acceptance and billing transparency. The experience varies significantly based on whether the patient is a long-term client or a new one.
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Always ask for a written treatment plan and insurance predetermination before starting any major work.
✓ What Works Well
✗ Areas to Improve
Great clinical work, but the billing department is a nightmare.
They make you feel like a number rather than a patient.
The dentist is fantastic, but the front office needs to improve communication.