118 Tilley Dr, Suite 101, South Burlington, Vermont, 05403
Patients generally love the clinical care and the gentle approach of the dentists, especially for those with dental anxiety. However, the office is plagued by significant billing issues and poor administrative communication. Many feel the front desk is disorganized and the billing department is difficult to deal with. While the dental work itself is often praised, the administrative friction is a major pain point.
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Always verify your insurance coverage directly with your provider before the appointment, as the office billing department is prone to errors.
✓ What Works Well
✗ Areas to Improve
Clinical staff is top notch
Billing department is a nightmare
Great for those who fear the dentist