1701 Greenville Blvd SE, Greenville, North Carolina, 27858
This pediatric practice is highly praised for its kid-friendly environment and the ability to handle children with special needs. Many parents love the TVs on the ceiling and the prize machines. However, there are serious concerns regarding administrative efficiency, including long wait times, scheduling errors, and poor communication from the front office. Some parents feel the practice has become too large, leading to a 'number, not a patient' experience.
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Try to schedule appointments for early in the morning to avoid the cumulative delays that often happen later in the day.
✓ What Works Well
✗ Areas to Improve
My kids love the TVs and prizes, but the wait is always long.
They are great with special needs, but the admin side is chaotic.
It feels like a factory sometimes, but the dentists are good.