Gregory C Lieser, MD
6460 Naaman Forest Blvd, Garland, Texas, 75044
Dr. Lieser is generally praised for his surgical skill, professionalism, and ability to explain complex procedures clearly. Many patients feel confident in his care and appreciate his compassionate approach. However, the clinic is frequently criticized for administrative issues, including long wait times, poor communication from the front office, and difficulty in scheduling or getting return calls. While the clinical outcomes are often excellent, the administrative experience can be a significant source of frustration.
If you have a time-sensitive question, try to speak with the nurse or medical assistant directly rather than leaving a general message.
✓ What Works Well
- Dr. Lieser is skilled, professional, and compassionate
- Clear explanations of surgical procedures
- Effective treatment outcomes
✗ Areas to Improve
- Long wait times in the office
- Poor administrative communication and follow-up
- Difficulty reaching staff for scheduling or questions
- Why is the wait time so long?
- How can I get a return call from the office?
- Is the office properly staffed for the volume of patients?
Dr. Lieser is great, but the office management is a nightmare.
I waited over an hour past my appointment time.
Great care, but the front desk needs to respect patient time.
- Category Health & Medical
- City Garland
- State Texas
- Postcode 75044
- Country United States
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