4277 Hempstead Tpke, Suite 109, Bethpage, New York, 11714
Dr. Cowan is highly regarded for his professional, friendly, and thorough approach to eye care. Patients feel comfortable and well-informed. However, the office administration, particularly the phone system and scheduling, receives significant criticism for being disorganized and impersonal.
The office is very busy; try to schedule early morning appointments to avoid the afternoon backlog.
✓ What Works Well
✗ Areas to Improve
Dr. Cowan is spot on.
The office feels like a factory.
Great doctor, but the admin side needs work.