Automobile · General Auto Repair

Greg's Japanese Auto

19908 Hwy 99, Lynnwood, Washington, 98036

Google Maps Updated: 18 May 2026
Authenticity Score: 79/100
About

Greg's Japanese Auto in Lynnwood is a popular shop with a long-standing reputation. Many customers praise the team for their professionalism, clear communication, and fair pricing. However, there are recurring complaints about poor diagnostic accuracy, long wait times, and occasional rude or dismissive customer service. It is a shop that has served the community for decades, but recent experiences suggest a decline in consistency and customer care.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Greg's Japanese Auto using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 62/100
Transparency 58/100
Pro Tip

Ask for Zach if you want a more helpful and professional service experience.

Long-standing Shop
Professional Staff
Pros & Cons

✓ What Works Well

  • Long-standing reputation
  • Professional staff
  • Clear communication

✗ Areas to Improve

  • Inconsistent diagnostic accuracy
  • High pricing
  • Occasional rude service
Frequently Asked Questions
  • Are they honest about repairs?
  • How long for an appointment?
  • Do they work on all makes?
User Feedback

Zach is great.

Inconsistent quality.

Expensive.