1401 Main St, Winfield, Kansas, 67156
Patients generally love Dr. Burden, praising his thoroughness and friendly demeanor. The clinical staff is often described as helpful and professional. However, the billing department is a major pain point, with several reports of poor communication and insurance errors. Overall, the medical care is spot on, but the admin side needs work.
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Always verify your insurance coverage directly with your provider before the appointment to avoid billing headaches.
✓ What Works Well
✗ Areas to Improve
Dr. Burden is a great eye doctor
Billing issues are ruining the experience
Staff is usually kind but admin is lacking