Health & Medical · Ophthalmology

Grene Vision Group

1821 E Madison Ave, Suite 1600, Derby, Kansas, 67037

Google Maps Updated: 13 May 2026
Authenticity Score: 52/100
About

Grene Vision Group in Derby has very mixed reviews. Some patients are happy with the care from specific doctors like Dr. Marchant, but there are widespread complaints about poor administrative service, long wait times, and difficulty reaching the office by phone. It seems to be a high-volume practice where the patient experience can be inconsistent.

Our Review Process
20
Most Relevant
10
Newest
20
Highest
20
Lowest

We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 30/100
Pro Tip

If you have trouble reaching them by phone, consider visiting in person to resolve urgent issues.

Cataract surgery available
Large frame selection
Pros & Cons

✓ What Works Well

  • Some excellent doctors
  • Friendly front desk staff
  • Clean facility

✗ Areas to Improve

  • Poor phone communication
  • Long wait times
  • Billing and administrative issues
Frequently Asked Questions
  • Why can't I reach anyone by phone?
  • How long will my glasses take?
User Feedback

Dr. Marchant is fabulous.

Terrible customer service.

Felt like a number.

Location Details
Street: 1821 E Madison Ave, Suite 1600
Neighborhood: Derby
City: Derby
State: Kansas
Postcode: 67037
Country: United States
Location
1821 E Madison Ave Suite 1600, Derby, KS 67037
Quick Info
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