Griffin Stone Insurance Group
999 Broadway, # 200, Saugus, Massachusetts, 01906
Griffin Stone Insurance Group receives mixed reviews. Many clients praise individual agents like Cristian and Juan for their professionalism and helpfulness. However, there is a significant volume of negative feedback regarding poor communication, difficulty getting call-backs, and frustration with billing and cancellation processes. The agency seems to struggle with consistency in customer service.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need to cancel, document every interaction and request written confirmation immediately to avoid billing disputes.
✓ What Works Well
- Helpful individual agents
- Easy to get a quote
- Good rates for some
✗ Areas to Improve
- Poor communication
- Difficulty with cancellations
- Billing issues
- Why did my rates go up?
- How do I cancel my policy?
Juan is wonderful
Hard to get a call back
Billing is a nightmare
- Category Financial Services
- City Saugus
- State Massachusetts
- Postcode 01906
- Country United States
readers daily.