11130 Capital Blvd, Wake Forest, North Carolina, 27587
This practice has a polarized reputation. Long-time patients often love the care, but many report a significant decline in service since the transition to Duke Health. Common complaints include non-responsive staff, difficulty scheduling, and a perceived lack of empathy or thoroughness in recent years.
If you have a complex medical need, be prepared to follow up multiple times; the administrative system is currently struggling.
✓ What Works Well
✗ Areas to Improve
Used to be great, but now it's just a machine.
They never return calls or messages.
The doctors seem rushed and dismissive.