Grumpy's Repair Inc.
225 H St, Baker City, Oregon, 97814
Grumpy's is a polarizing shop. Many travelers swear by them as lifesavers who go above and beyond to get them back on the road. However, there is a significant number of complaints about the owner's gruff, sometimes hostile communication style and high labor rates. It is a place where you might get excellent, fast work, but you should be prepared for a 'grumpy' experience.
We analyze 74 public reviews for Grumpy's Repair Inc. using our data models and filter out spam to highlight only authentic feedback.
Don't let the owner's initial attitude scare you off; he is often just very busy.
✓ What Works Well
- Excellent emergency repair services
- Highly skilled mechanics
- Willing to work after hours
✗ Areas to Improve
- Hostile communication style
- High labor rates
- Inconsistent customer service
- Do you offer 24/7 roadside assistance?
- Why is your labor rate so high?
- Can you fit me in for an emergency?
He growls like a bear but fixes like an angel.
Very unprofessional and rude.
They saved our vacation, but the attitude was tough.
- Category Automobile
- City Baker City
- State Oregon
- Postcode 97814
- Country United States
