43494 Woodward Ave, Suite 208, Bloomfield Hills, Michigan, 48302
While the medical providers receive high praise for their knowledge and care, the office administration is a major pain point for many patients. Reports of rude staff, poor communication, and billing issues are common. Patients feel the clinical care is top-notch, but the front-end experience often leaves them frustrated and seeking other options.
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Be prepared to advocate for yourself and follow up repeatedly regarding lab results and prescription refills.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a nightmare.
They need to improve their communication.
Clinical care is excellent, but the admin side is lacking.