Guadalupe Credit Union
3721 Academy Rd, Santa Fe, New Mexico, 87507
Guadalupe Credit Union receives high praise for its loan officers, with many members specifically naming staff who went above and beyond to help them. The personal attention and professional service are frequently highlighted. However, there are significant complaints regarding long wait times, poor communication, and some instances of rude service from tellers. While the lending side is strong, the day-to-day branch experience can be hit or miss.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you need a loan, ask for a specific loan officer by name; they are highly rated.
✓ What Works Well
- Excellent loan officers
- Personalized service
- Competitive rates
✗ Areas to Improve
- Long wait times
- Inconsistent customer service
- Difficulty reaching staff by phone
- How do I apply for a personal loan?
- Why is the wait time so long?
Loan officers are amazing, but the branch wait times are tough.
Great rates, but communication could be better.
Personalized service makes it worth the wait for some.
- Category Financial Services
- City Santa Fe
- State New Mexico
- Postcode 87507
- Country United States
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