Guardian Animal Medical Center
918 Bellefonte Rd, Flatwoods, Kentucky, 41139
Guardian Animal Medical Center is highly regarded for its expert surgical skills and compassionate care, especially in complex cases. Many pet owners feel their pets are in the best hands. However, there are significant complaints about rude customer service, poor communication, and aggressive billing practices. It is a hit-or-miss experience depending on the staff member.
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Always ask for a detailed estimate before any procedure to avoid billing surprises.
✓ What Works Well
- Expert surgical skills
- Compassionate care
- Comprehensive services
✗ Areas to Improve
- Rude customer service
- Billing transparency issues
- Poor communication
- Do you offer payment plans?
- Why is the bill so high?
They saved my pet's life.
The receptionist is incredibly rude.
Great care, but the service is hit or miss.
- Category Health & Medical
- City Flatwoods
- State Kentucky
- Postcode 41139
- Country United States
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