Gwinnett Clinic at Braselton
5196 Hwy 53, Braselton, Georgia, 30517
Patients are split on their experience here. While some find the doctors, particularly Dr. Goodjoin and Dr. Kwende, to be attentive and kind, many others report significant frustration with the front desk staff and billing practices. Communication issues and long wait times are common complaints. The clinic seems to struggle with administrative efficiency, which overshadows the quality of care provided by the medical staff.
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Always clarify billing codes before your appointment to avoid surprise charges.
✓ What Works Well
- Knowledgeable and caring doctors
- Friendly nursing staff
- Thorough explanations during visits
✗ Areas to Improve
- Rude and passive-aggressive front desk staff
- Confusing and deceptive billing practices
- Long wait times and poor communication
- Why am I being charged for a physical?
- How do I get my test results?
Billing department is a headache
Doctors are great but the staff needs training
Wait times are way too long
- Category Health & Medical
- City Braselton
- State Georgia
- Postcode 30517
- Country United States
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