Gwinnett Clinic at Suwanee
2650 Lawrenceville-Suwanee Rd, Suwanee, Georgia, 30024
The clinic has a very polarized reputation. Many patients love the doctors, particularly Dr. Wang and Dr. Shah, for their listening skills and professional care. However, there is a significant volume of complaints regarding the front desk staff, long wait times, and aggressive billing practices. Patients often feel that the administrative side of the clinic is disorganized and sometimes rude.
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Always keep records of your payments and insurance explanations of benefits to resolve potential billing disputes.
✓ What Works Well
- Excellent and caring doctors
- Thorough medical examinations
- Convenient location
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Long wait times
- Aggressive and confusing billing
- Why am I being billed for a visit I already paid for?
- How do I reach the office to schedule an appointment?
Great doctors, but the front office is a nightmare
Wait times are way too long
Billing department is very difficult to deal with
- Category Health & Medical
- City Suwanee
- State Georgia
- Postcode 30024
- Country United States
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